Design Thinking: the process that ignites the flame of creativity


Creativity is one of the most important success factors for many organizations. New ideas, fresh thinking and innovative solutions can differentiate a company from its competitors and lead it to success. However, creativity cannot be forced – it does not come from a mere desire to be innovative. It needs nutrient-rich soil in which to flourish. This is where design thinking comes into play. It is not only a method for problem solving, but also a tool that can help generate and strengthen creativity at all levels of the organization.

I believe that design thinking is more than just a process – it is a means by which creativity can be actively promoted and maintained. This article discusses how and why design thinking can help ignite creativity in both organizations and individuals.

A clear process for unleashing creativity

Many may think that creativity is something spontaneous and uncontrollable, but in reality promoting creativity often requires a clear process. Design thinking offers a structure that enables creativity to emerge and gives it space to develop. The process consists of steps such as problem definition, ideation, prototyping and testing. With the help of this structure, creative thinking is not left to mere inspiration, but can be directed towards concrete results.

For example, in the ideation phase, design thinking encourages free and unhindered thinking. Participants are encouraged to express all their ideas, without being judged or limited. This phase is known as divergence – the focus is on generating as many ideas as possible. Creating such a safe space, where no one is afraid of failure or criticism, allows creativity to flow freely.

Empathy – a source of understanding and insights

At the core of design thinking is empathy – the ability to put yourself in another person’s position and understand their needs, feelings and challenges. This human-centered approach is a powerful catalyst for creativity because it directs thinking toward real, concrete problems and needs.

When teams truly understand the challenges of their target group, they can create solutions based not only on technical innovations or new products, but also on how these solutions affect people’s lives. This deep understanding born through empathy is the starting point for many creative insights and enables a completely new way of thinking.

Often, organizations forget the possibility of creativity in developing the user experience. When customers’ needs and behavior patterns are taken into the center of the process, space is created for completely new ideas that respond to real problems.

Learning through trial and error

One of the biggest obstacles to creativity is the fear of failure. Many organizations are built on risk avoidance, which leads to new ideas and creative thinking being considered too dangerous to implement. The design thinking process breaks down this fear by providing room for trial and error.

Prototyping and iteration – key elements of design thinking – encourage creativity without the pressure of final solutions. The process encourages Teams to try different ideas, make prototypes quickly and learn from mistakes. This creates an environment where mistakes are not feared, but seen as tools for learning. When creative thinking is freed from the fear of failure, innovation can flourish.

Multidisciplinary cooperation

Creativity can flourish when different perspectives and backgrounds come together. In the design thinking process, the importance of multidisciplinary cooperation is emphasized – that is, bringing together people from different departments, based on different expertise and experience. This combination of different ways of thinking can lead to creative solutions that would not be possible when individuals or homogeneous teams work alone.

When designers, engineers, marketers and customer support professionals work together, they bring different perspectives that enrich the discussion and development of ideas. This cross-disciplinary cooperation enables new innovations to emerge because it goes beyond traditional thinking patterns and opens the way for radical, creative solutions.

Focus on solutions, not problems

Design thinking always focuses on finding solutions, not just analyzing problems. This solution-oriented approach is the key to unleashing creativity. Instead of focusing only on what doesn’t work, design thinking helps turn thinking towards possibilities and potential solutions.

When organizations focus solely on problems, it can lead to negative thinking and stagnation. Instead, the solution-oriented attitude of design thinking inspires Teams to find creative ways to overcome challenges and create something new. This positive and optimistic atmosphere supports creative thinking and generates enthusiasm for implementing new ideas.

Continuous development and the cyclicality of ideation

Design thinking is an iterative process by nature, which means that it does not end with the development of a single idea or prototype. Each round of testing and feedback brings the team closer to a better solution. This continuous improvement and repetition of ideation cycles helps to keep creativity alive even during a long project.

Creativity is not a one-time event, but a continuous flow that requires regular maintenance and practice. The iterative approach of design thinking enables this continuity and the development of the creative process over time.

Design Thinking is a catalyst for creativity

Design thinking not only helps solve complex problems, but also provides the structure and tools to generate creativity. It allows room for experimentation, empathy and cross-disciplinary collaboration, which are all key factors in unleashing creative thinking. With the help of the design thinking process, organizations can go beyond their usual ways of thinking and find new, innovative solutions.

Promoting creativity is not random, and design thinking offers a clear path by which organizations can ensure that creativity does not remain a single moment of inspiration, but develops into a part of everyday activities. When creativity is allowed to flourish, organizations not only find new solutions, but also build a lasting competitive advantage in the market.



Janne Gylling
Creative Director • janne@jannegylling.fi